SHIPPING POLICY
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
United States — USPS / UPS
- Standard Shipping: Free — 5 to 12 business days
- Express Shipping: $5.99 — 4 to 8 business days
Canada — Canada Post / UPS
- Standard Shipping: Free — 5 to 12 business days
- Express Shipping: $5.99 — 4 to 8 business days
Australia — Australia Post / DHL
- Standard Shipping: Free — 5 to 12 business days
- Express Shipping: $5.99 — 4 to 8 business days
United Kingdom — Royal Mail / DHL
- Standard Shipping: Free — 5 to 10 business days
- Express Shipping: £5.99 — 4 to 7 business days
Germany & Europe — DHL / DPD
- Standard Shipping: Free — 5 to 10 business days
- Express Shipping: €5.99 — 4 to 7 business days
Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking number. You can track your shipment at any time using the link provided.
Customs & Import Duties
For deliveries outside the European Union, additional customs duties or import taxes may apply depending on your country. These charges are the responsibility of the recipient. Please check with your local customs office for more information.
Contact
If you have any questions about your shipment, contact us at support@lornellofficiall.com.